When it comes to open-source, it has been the most common word in the software world. And now is becoming more prevalent in the world of Voice Over Internet Protocol (VoIP) industry. The telephone system nowadays uses various open-source libraries and technologies.
The credit goes to various telephone apps that redefined the VoIP industry by offering multiple opportunities for growth. It’s a fact that telephony apps based on open-source platforms transformed the VoIP industry in different ways.
Apart from minimizing the cost, VoIP open-source platforms make it possible to create robust applications integrated with top-notch features. This has increased the demand for open-source platforms in today’s scenario. Let’s discuss here certain other reasons why these platforms are still in demand.
Reasons why VoIP Open-Source Platforms are in Growing Demand
Let’s discuss here several reasons why open-source platforms witnessed their increasing demand in the VoIP industry.
Customization
While talking about certain greatest advantages of VoIP open-source platforms, it’s good to start from customization. In VoIP, the telephone systems are based on the internet protocol system.
It enables you to integrate multiple software such as email, CRM tools, etc. In this, administrators get the liberty to use the asterisk command line interface where customizability is configured properly.
Besides this, the majority of proprietary solutions are not able to offer this access. One can easily find out various VoIP applications that are available for commercial purposes. The majority of these third-party applications are created with features such as Google maps, database query retrievals, CRM integration, and others.
So, if any business is seeking a VoIP solution that is integrated with some great tools, then it’s recommended to go with open-source platforms.
Available free
Another reason why VoIP open-source platforms are in growing demand is it’s free. Of course, it’s not completely free as you need to purchase a license to use hardware or server, which helps you run your software flawlessly. Besides, you also need to invest in purchasing the license for using telephony PSTN, which you leverage to stay connected with the outside world.
You can avail of the free availability of software ISO. For this, you don’t need to pay for anything. A large number of commercialized VoIP solutions need different types of license fees such as phone license fees, concurrent call license fees, etc. Apart from this, you also need to invest in getting maintenance and support contracts.
But, if you opt for open-source platforms for your VoIP solutions, you don’t need to bear any of these costs. Besides, you can also get both free and paid options, when it comes to supporting and maintenance.
Free Availability of Resources
It’s another reason why open-source platforms for VoIP are witnessing its by leaps and bounds growing usage. One can access multiple sources for gathering information, be it Asterisk IRQ, Wiki forum, or others.
As far as the Wiki forum is concerned, it emerged as a reliable source for getting information related to users. Besides, one can also identify multiple sources for resolving issues related to the same.
Availability of Professional Support
Another greatest advantage of this platform is that it lets you opt for professional support to deal with any issue quickly. In case, if you don’t wish to sort out any issue on your own by researching, you can get in touch with professional Asterisk services that are rendered by none other than various open-source providers. They will help you in solving issues with suitable solutions.
Interoperability
Be it ATA’s, WiFi Phones, Gateways, SIP DECT solutions, or others, interoperability is feasible with every endpoint related to VoIP. Thanks to SIP standards and SIP protocol that brings that possibility of interoperability.
Interoperability gives you the liberty to leverage any particular model when you use open-source platforms for VoIP. To cater to the specific needs of your users, you get the freedom to match different models from various manufacturers. It reflects that you will get numerous endpoints to opt from. This also helps you in satisfying the needs of everyone.
Conclusion
You are now expected to have in-depth information regarding what makes open-source the right option for VoIP application. So, if you are also looking to create a powerful VoIP solution, you need to approach a reputed VoIP provider specialized in leveraging open-source platforms.
Sandip Patel – BDE
Author works as BDE at Vindaloo VoIP Solutions (VSPL) since 2016. Sandip has 10+ years of work experience in VoIP Software Development Industry. VSPL is VoIP software development vindaloovoip.com and solutions provider that offers FreeSWITCH, Kamailio, OpenSIP, WebRTC and Asterisk Development.
